TERMS OF USE
Effective Date: 27 May 2025
Last Updated: 27 May 2025
These Terms of Use (the “Terms”) constitute a legally binding agreement between ZeGuild SAS, a company incorporated under the laws of [Jurisdiction] with its registered office at 8 rue de penthievres 75008 France (“Company,” “we,” “us” or “our“) and the person or legal entity that accesses or uses the Service (“**User,” “you” or “your””). By accessing, browsing or using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
1. Definitions
“Service” means the software‐as‐a‐service platform, website, application programming interfaces (APIs) and any related mobile or desktop applications that (i) accept User Ideas, (ii) search publicly available sources for potential competitors, (iii) gather user‐generated commentary from Reddit® and other public fora, and (iv) generate analytic outputs including a “Frustration Score,” together with any documentation, content, functionality and support services we provide.
“User Idea” means any concept, proposal, project description or other information that you submit to the Service for analysis.
“Output Data” means the Frustration Score and any narrative analysis, rankings, visualisations or charts generated by the Service from a User Idea.
“Content” means any text, data, files, images, graphics, audio, video or other materials posted, uploaded, transmitted or otherwise made available through the Service, including User Ideas and Output Data.
2. Eligibility and Account Registration
You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company, organisation or other entity, you represent that you have authority to bind such entity to these Terms.
To access certain features, you may be required to create an account and provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your credentials and all activities that occur under your account.
3. Description of the Service; No Professional Advice
The Service automates the aggregation and analysis of publicly available information using artificial‐intelligence and machine‐learning techniques. The Service is provided for informational purposes only and does not constitute business, financial, legal or other professional advice. You must evaluate the accuracy and applicability of any Output Data for your own purposes.
We use commercially reasonable measures (including encryption at rest and in transit) to protect User Ideas. Notwithstanding the foregoing, you acknowledge that no method of transmission or storage is 100 % secure, and we cannot guarantee absolute security.
4. User Responsibilities and Acceptable Use
You agree that you will not:
Submit any User Idea or other Content that is unlawful, infringing, confidential to a third party, defamatory, obscene or otherwise objectionable;
Decompile, reverse engineer, disassemble or otherwise attempt to derive the source code of the Service;
Interfere with or disrupt the integrity or performance of the Service or the data contained therein;
Use the Service to create a competing product or service or for any purpose that violates applicable law, including privacy, intellectual‐property or export‐control regulations;
Use any automated system (e.g., bots, spiders) to access the Service in a manner that sends more request messages than a human can reasonably produce in the same period.
5. Licence Grants
User Licence to Company. By submitting a User Idea, you grant the Company a non‑exclusive, worldwide, royalty‑free licence to reproduce, encrypt, process, analyse, store and otherwise use the User Idea for the limited purpose of providing the Service to you. Except for these limited rights, you retain all ownership in your User Ideas.
Licence to User. Subject to your compliance with these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable right to access and use the Service and to download, display and use the Output Data for your internal business purposes.
6. Intellectual‐Property Rights
The Service, including its underlying software, algorithms, models, look‑and‑feel, trademarks and all related intellectual property, is and shall remain the exclusive property of the Company and its licensors. All rights not expressly granted herein are reserved.
Reddit® and any other third‑party names or trademarks referenced in the Service are the property of their respective owners. We do not claim any affiliation with or endorsement by such parties.
7. Third‑Party Content and Links
The Service retrieves and processes content from third‑party sources that we do not control. We make no representations regarding the accuracy, legality or decency of such third‑party content. Links to external websites are provided for convenience only and do not constitute an endorsement.
8. Service Availability and Modifications
We may add, modify or discontinue all or part of the Service at any time, with or without notice. We will endeavour to provide reasonable advance notice of material changes that adversely affect you, but you acknowledge that such changes may occur without liability to you.
Below is the wording you can drop straight into the Terms—one new bullet for Section 1 (Definitions) and a full replacement for Section 9 (Fees and Payment). Feel free to tweak bracketed placeholders (e.g., expiry period, taxes) to match your policies.
Add to Section 1 – Definitions
“Token” (or “Tokens”) means a prepaid, non-refundable, non-transferable digital credit that you purchase from the Company and that can be redeemed once to access specified functionality of the Service (e.g., submission and analysis of a single User Idea). Tokens are not legal tender, have no monetary value outside the Service, and may not be resold, exchanged or redeemed for cash.
9. Fees and Payment (Token Purchases)
Token Purchase. Access to the Service is granted on a per-use basis via the purchase of Tokens. The number of Tokens required for each analysis and the price per Token will be displayed at the point of sale.
Payment Processing. All payments are processed through our authorised payment provider(s). You must provide valid payment information, and you authorise us (or our payment provider) to charge the applicable amount, including any taxes or fees required by law.
No Automatic Renewal. Tokens are sold one-time; there are no recurring subscription charges or automatic renewals.
Non-Refundable. Except as required by applicable law or expressly stated otherwise, all Token purchases are final and non-refundable, whether or not you ultimately redeem the Token.
Redemption and Expiry. Each Token may be redeemed once for the Service features designated at the time of purchase. Unused Tokens will expire after [12 months] from the date of purchase (or such other period as we disclose at the time of purchase). Expired Tokens are forfeited and will not be reinstated.
Taxes. All fees are exclusive of applicable taxes, duties or governmental assessments (collectively, “Taxes”) unless we expressly state that a price is “tax-inclusive.” You are responsible for paying all Taxes related to your purchase, except those based on the Company’s net income.
Changes to Pricing. We may change Token pricing at any time; however, price changes do not affect Tokens already purchased.
Misuse or Fraud. We reserve the right to cancel or suspend Tokens, or to suspend or terminate your account, if we reasonably suspect fraud, abuse or misuse of the Token system or any violation of these Terms.
10. Disclaimer of Warranties
THE SERVICE AND ALL OUTPUT DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON‑INFRINGEMENT OR AVAILABILITY. WITHOUT LIMITATION, WE DO NOT WARRANT THAT:
THE SERVICE OR OUTPUT DATA WILL BE ERROR‑FREE OR UNINTERRUPTED;
THE OUTPUT DATA WILL BE COMPLETE, ACCURATE OR UP‑TO‑DATE; OR
THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES OR LICENSORS BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR (B) ANY LOSS OF PROFITS, REVENUE, DATA OR BUSINESS, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF (i) THE AMOUNT PAID BY YOU TO USE THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (ii) ONE HUNDRED EURO (€100).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability shall be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees and agents from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service, (b) your User Ideas or other Content, or (c) your breach of these Terms.
13. Data Protection and Privacy
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR“) and other applicable data‑protection laws.
User Ideas are stored in encrypted form using industry‑standard encryption algorithms. Access to decrypted User Ideas is technically restricted to automated processing for the sole purpose of providing the Service.
Additional details regarding the categories of personal data collected, purposes of processing, retention periods and data‑subject rights are provided in our Privacy Policy.
14. Compliance with Law; Export Controls
You represent that you are not located in, and will not use the Service from, any jurisdiction embargoed by the European Union, the United Kingdom, the United States or other applicable authorities, and that you are not a prohibited end‑user under applicable trade sanctions. You agree to comply with all applicable laws, regulations and sanctions regimes in connection with your use of the Service.
15. Termination
We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms or if your use of the Service could create legal exposure for us. Upon termination, your right to use the Service will cease immediately, and Sections 5‑8, 10‑13, 15‑18 shall survive.
16. Changes to Terms
We may revise these Terms from time to time. We will post the updated Terms on the Service and update the “Last Updated” date. If a revision materially affects your rights, we will provide at least 30 days’ advance notice by email or through the Service. Your continued use after the effective date constitutes acceptance of the revised Terms.
17. Governing Law and Jurisdiction
These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of France, without regard to its conflict‑of‑laws principles. The courts located in Paris, France shall have exclusive jurisdiction, and you consent to the personal jurisdiction of such courts.
If you are a consumer resident in the European Union, you may have the right to bring proceedings in the courts of your domicile. The European Commission provides an online dispute‑resolution platform, which you can access here: https://ec.europa.eu/consumers/odr.
18. Miscellaneous
Entire Agreement. These Terms constitute the entire agreement between you and the Company and supersede all prior or contemporaneous agreements.
Severability. If any provision is held invalid, the remaining provisions shall remain in full force.
Assignment. You may not assign these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction.
Force Majeure. We shall not be liable for any failure or delay to perform due to circumstances beyond our reasonable control.
Headings. Headings are for convenience only and shall not affect interpretation.
19. Contact
If you have any questions regarding these Terms or the Service, please contact us at:
ZeGuild SAS
8 rue de penthievres 75008 France
Email: [email protected]
